Shipping policy

Shipping & Delivery Policy

Last updated: June 2026

At YunFelt, every item is carefully handcrafted and made to order. We're dedicated to bringing our unique, handmade creations to customers around the world.


⏳ Production Time

Unlike mass-produced goods, every YunFelt wool felt piece is lovingly handcrafted specifically for your order.

Please allow approximately 5–10 business days for production before your order is shipped.

We believe true craftsmanship cannot be rushed, and we promise it will be worth the wait.


📦 Shipping Time

Once your order has been handed to the carrier, estimated delivery times are:

Location Estimated Delivery Time
United States 3–10 business days
Canada 3–10 business days
United Kingdom 3–8 business days
European Union 3–10 business days
Australia 3–10 business days
Rest of World 3–14 business days

Please note: These are estimates only. Actual delivery times may vary due to customs processing, holidays, weather conditions, or local carrier delays.


🌍 Fulfillment & Shipping

Orders are fulfilled through our trusted production and logistics network based on destination and routing availability.


🚚 Carriers

We work with trusted international logistics partners to deliver orders worldwide.

Final-mile delivery may be handled by local postal services or regional carriers depending on destination.


💰 Free Shipping

We offer free standard shipping on orders over $60 USD.

For orders below $60 USD, shipping costs will be calculated at checkout.


📦 Tracking Information

Once your order has been shipped, a tracking number will be sent to your email address.

Please allow up to 48 hours for tracking information to become active.


📦 Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us as soon as possible at support@yunfelt.com.

We will work with our shipping partners to investigate the issue and provide an appropriate resolution, including replacement or refund when applicable.


🧾 Customs, Duties & Taxes

Import duties, taxes, or customs fees (if applicable) are determined by the destination country and are the responsibility of the customer.

We recommend checking with your local customs office for more information on potential charges related to your order.


❓ Need Help?

If you have any questions regarding shipping or delivery, please contact us:

Email: support@yunfelt.com

We are happy to assist you and will respond as soon as possible.