Contact information

We'd love to hear from you!

Whether you have a question about your order, shipping, returns, or our handmade products, we're always happy to help.

Customer Support

For assistance with:

  • Order status

  • Tracking information

  • Damaged or incorrect items

  • Returns and refunds

Please contact us:

📧 support@yunfelt.com

Phone & WhatsApp

You can call us or send us a message on WhatsApp:

📱 +1 (303) 246-7365

Standard messaging and data rates may apply.

Business Hours

Monday – Friday

9:00 AM – 6:00 PM (Mountain Time, USA)

Response Time

We typically respond to inquiries within 24–48 hours during business days.

To help us assist you more efficiently, please include your order number and relevant details whenever possible.

Before Contacting Us

For faster assistance, please include:

  • Your order number

  • The email address used for your purchase

  • Photos of the item (if applicable)

  • A brief description of your question or issue

Business Address

YunFelt International Inc.

1500 N Grant St Unit 347

Denver, CO 80203

United States

Helpful Links

Before contacting us, you may find answers in our:

Thank You

Thank you for supporting YunFelt.

Every piece we create is handcrafted with care, and we truly appreciate the trust our customers place in us.

Our goal is to bring warmth, creativity, and joy through handmade wool felt creations, and we're always here to help whenever you need assistance.

We look forward to serving you and providing the best possible experience.